Politique de confidentialité

Your privacy is important to us. This policy explains how we collect, use, disclose, and protect the personal information you provide to us, in compliance with Quebec's Law 25 and the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

1. Collection of Personal Information

We may collect personal information such as your name, email address, phone number, postal address, and other information necessary for providing our digital transformation services.

This information may be collected when you use our website, by phone, or via email.

In accordance with PIPEDA, we only collect the information necessary for the purposes outlined in this policy.

2. Use of Personal Information

The personal information we collect is used exclusively for the following purposes:

Provide and improve our services;
Communicate with you;
Respond to your requests and provide support;
Comply with legal and regulatory obligations.

We do not sell or share your personal information with third parties unless we have obtained your explicit consent or in cases of legal obligation, in compliance with PIPEDA.

3. Protection of Personal Information

We implement technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We limit access to your personal information to employees and service providers who need it for the purposes described in this policy.

If personal information needs to be transferred abroad, we will inform you and take appropriate measures to ensure its protection in accordance with PIPEDA.

4. Consent and Data Retention

By providing your personal information, you consent to its collection, use, and retention as described in this policy. In accordance with PIPEDA, we obtain your explicit or implied consent depending on the context, particularly when using our services.

We retain your personal information only for the duration necessary to achieve the purposes for which it was collected or to comply with the law.

5. Access, Modification, and Withdrawal of Information

You have the right to access your personal information, request corrections or deletions, and withdraw your consent at any time, subject to legal requirements. To exercise these rights, please contact us at the contact details below.

6. Policy Modifications

We reserve the right to modify this privacy policy at any time. Any changes will be posted on our website with the revision date. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

7. Complaint Management

In accordance with PIPEDA, if you believe your privacy rights have been violated, you may file a complaint by contacting us at the details below. If you are not satisfied with the response, you may also file a complaint with the Office of the Privacy Commissioner of Canada.