Software management and ERP CRM systems Montreal

« A company is a great storybook. Business challenges, personnel issues, production, logistics, and finances are closely intertwined. A change in computerized management systems is like open-heart surgery, no process is spared from the benefits... or the downsides! Yannick Boutin possesses the rare ability to approach SMEs with sensitivity and a holistic vision. Process documentation cannot be done in isolation: there is always an input and an output, a communication knot. And for each, a culture, inertia, resistance to change, the desire to adopt best practices, etc. Yannick's expertise is the key to the success of an ERP-MRP or CRM project: without ever losing sight of the project’s goal, he will challenge the expressed needs and the financial and functional viability of the solutions offered; he will facilitate the decision-making process of managers. He brings to a project team rigor, a proven methodology, priority management, and above all, a positive and constructive attitude. »

« For a small organization, making a digital shift is a great challenge, and it is even more so in a context of limited resources and securing public funding, as is the case at Humanov·is. From the start, your team, which was highly recommended to us, took into account our needs, resources, and our social innovation context. You rigorously guided us through the process of designing the requirements document, establishing selection criteria, and choosing the provider, including during meetings with them. Above all, your team always treated us as important clients, despite the small size of our organization. It is therefore with pleasure that I will recommend any organization, big or small, to be accompanied by your team in the implementation or change of a technological system. A big thank you to you and your team, »

« The entire team greatly contributed to the successful deployment of our new ERP. From the very first meeting, we immediately noticed their expertise and professionalism. This observation resurfaced repeatedly throughout the project, from drafting the requirements document, selecting the product and integrator, through the configuration phase to implementation and post-deployment. The team took our project to heart as their own, and their commitment was omnipresent. We had the pleasure of working with a strategic partner for nearly two years. We will work with this great team again without hesitation. On behalf of our firm, thank you for your advice, expertise, and professionalism. »

« In addition to being a facilitator and a person comfortable building relationships with different departments, individuals, and partners, Yannick is deeply committed to the interests of the company in which he invests himself. Whether it's quality, deadlines, or budget, he has the expertise necessary to elevate technological discussions to a higher level while being an excellent communicator for his collaborators. His leadership, project management, and negotiation skills greatly contribute to the success of the mandates entrusted to him. I recommend Yannick for his advisory qualities, his sense of ethics, and the level of trust he has built at SPI in his various mandates. »

« On behalf of the entire Norgéreq Ltd. team, I would like to express our full appreciation for your services and support in developing and implementing the integrated management of the company’s operations for the years, or even decades, to come. Norgéreq has primarily been involved in institutional construction since 1988. The implementation of this integrated management adds value to the management of budgets, resources, and real-time performance, ensuring the necessary support for the company’s growth and prosperity. Thank you to Yannick and BCC Global for your expertise and thoughtful work in thoroughly evaluating our project, drafting a precise and complete requirements document, and carefully selecting the right software and its implementation. Not to mention your valuable support at critical stages of the project. »